Phone Systems In Tampa FL
Are you searching for a business phone system and service provider near Tampa?
Welcome to MetroConnect, your reliable partner for exceptional phone systems Tampa, FL. In the dynamic realm of business, effective communication is the cornerstone of success. This is where our cutting-edge VoIP technology comes into play, delivering your business streamlined and efficient solutions that are meticulously customized to suit your distinct requirements.
We are more than just a provider; we are a dedicated team of professionals who listen, understand, and provide comprehensive solutions to your phone system requirements. Our team of Microsoft IT trained technicians is at the heart of our operation, ready to design, customize, and install a phone system that aligns perfectly with your unique business requirements. Whether you’re a budding startup or an established medium-sized enterprise, we tailor our services to suit your call flow, staff size, and corporate needs. We even cater to remote and mobile workers, emphasizing flexibility and portability in our offerings.
Headquartered right here in Tampa, FL, we offer both on-site and remote support, ensuring prompt and efficient service whenever you need it. Our goal is to provide you with reliable, cost-effective solutions that not only meet your current needs but also adapt and grow with your business.
We are steadfast in our dedication to exceptional customer service, with a support team always ready to ensure your phone system functions at its best. You can rely on our prompt and efficient team to maintain your phone system’s peak performance. We’re dedicated to keeping you connected, no matter what. We don’t just provide phone systems; we inspire Tampa businesses to soar to new heights. Let us empower your Tampa business with the ideal communication solution.
Cloud 9 Phone Systems Package
MetroConnect’s Cloud 9 Package comes with NO up-front costs. Phones, PoE Switch, Installation, Programing and Training included for the cost of monthly hosting. Our customers are thrilled with the Cloud 9 Package. Perfect for new business just launching or existing small – medium sized business in Tampa.
Phone System Purchase
Prefer to purchase your phone system upfront? MetroConnect can help you decide on the perfect system for your business, equipped with the features you desire plus the technology required to keep it running smoothly. Our cost saving monthly hosting plan will be specifically designed for your phone system and expected call flow.
Hosted VoIP Phone Service
Have an existing VoIP Phone System that you like but need a new carrier? Most brands of VoIP telephones, also know as IP Phones will work on MetroConnect’s system. Let’s discuss your current problems, compare our Hosted Phone Service Packages then see how MetroConnect can provide you the service you expect from a phone company.
Is Our Phone System Right For Your Business?
Absolutely, our phone system is designed to be adaptable to every business, regardless of the profession. We understand that every business has unique requirements, and we strive to cater to these through our customizable phone systems. Our phone systems are feature-rich, offering benefits such as HD voice quality, call forwarding, voicemail to email, auto-attendant, and so much more. These features are designed to increase productivity, improve client communication, and make your business operations smoother and more efficient.
To ensure that we provide a solution that fits your business like a glove, we initiate the process with an in-depth consultation. In this session, one of our experienced team members will ask a series of preliminary questions to understand your specific needs. This information is crucial in tailoring our solutions to your requirements.
Following the initial consultation, we can schedule an on-site location meeting. Here, we’ll take a closer look at your existing phone system, weighing its pros and cons. We will also discuss if you require cabling and explore any additional features our product offers that could enhance your business. Our aim is to provide you with a phone system that not only meets but exceeds your expectations.
Now, let’s talk about budgeting and achieving your business goals. We offer two options for acquiring our phone system. The first option is an outright equipment purchase. This is ideal for businesses that prefer to have full ownership of their infrastructure.
But if you’re looking for a more budget-friendly option, we have our Cloud 9 Package. With this package, there are no upfront costs (except cabling if required). You simply pay a monthly hosted service fee. This is a great choice for businesses that want to avoid large upfront investments. Talk to one of our team members to learn more about our Cloud 9 Package.
Both options come with our hosted monthly service, which includes regular updates and maintenance, ensuring your phone system stays up-to-date and performs optimally.
Our goal is to provide you with a phone system that brings value to your business, fits within your budget, and helps you achieve your business goals. We’re excited to work with you and show you how our phone systems can transform your business communications.
MetroConnect Telephone Service
Our Voice over IP (VoIP) phone system is designed to seamlessly integrate with your existing network and internet infrastructure. At MetroConnect, our technicians are not just trained, but are seasoned IT professionals. Their expertise lies in their ability to efficiently program and install your new phone system while providing continuous service.
What sets our technicians apart is their local knowledge. Residing in the same region of Florida as our clients, they understand the local weather conditions firsthand. This familiarity enables them to effectively stabilize the system under any circumstances. Furthermore, our system’s advanced design allows for remote troubleshooting of most service issues, ensuring swift and immediate solutions when necessary.
In contrast to many telephony service providers, MetroConnect LLC proudly operates its own phone switches. This ownership eliminates the need for reliance on multiple third-party suppliers in case of a system issue. Our technicians can independently diagnose and rectify problems, minimizing downtime. This advantage ensures that our customers experience less disruption compared to those using other providers.
Phone Systems Tampa – Questions
Do you have questions about phone systems and which one is right for your company? MetroConnect has complied some frequently asked questions and provided the answers below. If you do not find the answer to your question please contact us, 727-400-3171 or sales@mymetroconnect.com we will get you the answer.
We recommend a high quality cable for VoIP clarity, every call.
Phone System Cabling
We recommend Cat 5 or Cat 6 ethernet cable for use in our hosted VoIP Telephone Systems to provide the end user a reliable high quality voice experience. Before we install a system, it is important in the site inspection to determine if the cabling on your premise is compatible with our standard for quality service. Most cabling in offices today is recent and should not pose any issues for quality service.
If it is determined that your office cable does need to be upgraded, you can use the services of MetroConnect or any professional cable installer you choose to upgrade with.
Office phone with call forwarding, when would I use this option?
Good question. When you’re not available to take a call, the last thing anyone wants is voicemail. With our easy-to-use call forwarding feature, you never have to miss an important conversation again! Just select Forward All (see photo for location) soft key and entering either an extension or number for where incoming calls should be forwarded to. When you want to cancel this option, just go back in and select the Cancel option.
For a majority of our systems it is just that easy! Some clients may have requested a different configuration during installation of their phone system – so please contact us if your system doesn’t follow these steps. We will check your system for special configurations and advise you on your custom steps to follow.
At MetroConnect, our office phone with call forwarding is just one of the many features available to our clients. For a list of our standard features, please click here. Our phone system structure gives our tech more flexibility than most systems out there. In our initial conversations with you, tell us how you need your call flow to go, all the features that are important plus special features you would like to see if we can initiate on your system. Once your new system is up and running, we will continue to make adjustments to your feature list. Remember our goal is to provide your company a full featured phone system that provides the perfect operational call flow for your company.
Can I use my work VoIP phone at home for remote work?
Our clients love the ease of portability MetroConnect offers with their Telephone Systems. We know that our customers, whether they’re in an office or are doing remote work from home, are always looking for a phone system to provide them and their workers with a unified professional appearance. One great feature we offer is remote work integration through Telephony over IP (TIP), which will allow your employees at both locations access to one single centralized telephone system without any additional equipment costs!
We ask that you alert us of any upcoming movement of phones whenever possible. When the times arrives for our clients to work remotely they just bring their office phone to their new location. They then contact a MetroConnect technician to update their 911 information and enable remote use. With a few minor adjustments they are ready for business. Your remote work office can be local, state wide or out of state, anywhere you have secure internet. Tell us what you need and we will make it happen.
It’s no wonder why so many businesses have made us part of their team – you’ll love how affordable we can make things too!
Mobile Workers Can Benefit From Our Phone System
With MetroConnect’s powerful phone system we can also accommodate Mobile Workers too. If you have employees that mostly work on the go instead of working physically at the office, they can be included in the business phone system. An extension would be set up for each mobile worker that calls can be forward to by the receptionist or if setup on the system, your Interactive Auto-Attendant. Interactive Auto Attendant (IVR) is an answering system programmed to your system to direct incoming callers to their destinations using a simple push button menu. The call answered either way would appear to the caller as a normal transfer to recipients extension. They would not know that the call has left the physical office and been sent to the recipients cell phone. If the recipient can not receive the call, the caller can leave a message which will be forwarded to a designated email address for the recipient to view.
For remote work, mobile work or office work, MetroConnect wants to make sure your employees don’t miss that important phone call. Call our office to discuss how MetroConnect can help your telecommunication challenges.
Yes you can!
MetroConnect configures every phone system system with the voice messages forwarded to a designated email address. If your company requires multiple email recipients, we can do that too. This way when a call comes in and the caller leave a voice message, it gets sent to every recipient’s email address. The email will include the voice recorded message from your caller that you can play back on any device you have your emails set up on.
What is The Cost Of MetroConnect’s Cloud 9 Program?
MetroConnect’s Cloud 9 Program is perfect for companies that want a brand- new full feature business telephone system with No Up Front Fees. Our Cloud 9 Program includes new telephones, POE Switch, Router (if necessary), Installation, Training and Porting of up to two phone numbers. Our technicians evaluate your currently used monthly minutes and suggest an appropriate phone package. Our Cloud 9 package does come with a reasonable contract which can be adjusted as your company grows or with reduction of phones if needed. All this, a new business telephone system custom designed to fit your corporate needs with no up front fees for the cost of your monthly hosting.
Contact MetroConnect to discuss your telecommuting needs and receive a quote for your business or call 727-400-3171
*Any cabling required will be quoted and billed separately.
The cost for Telephone Systems and Services varies depending on your needs. MetroConnect offer our customers a few options for their telephone equipment and customize your monthly service charge based on your anticipated usage:
- You may purchase the phones and equipment out right. We then offer different monthly phone service packages to fit your business call volume.
- Sign up for our Cloud 9 Package. This package includes new telephones, POE Switch & Router (if necessary) * for the cost of just monthly service. So No Up Front Fees!
- Keep your existing phones and sign up for our telephone service package based on your normal monthly usage.
We would be more than happy to discuss any of the above options with you and supply pricing base on your corporate needs. Call our office at: 727-400-3171 or email us with your questions.
*Cabling (if necessary) not included in Cloud 9 Package.
Can you design my system to have all phones ring except in treatment rooms?
Yes, we certainly can design and program your inbound calls to ring on all phones except specifically designated ones, in your case the patient treatment rooms. In our pre-installation meeting, we will discuss with you the normal flow of your business calls and see where your new phone system can enhance your staffs productiveness. Once your phones are installed and your staff has becomes more familiar with the features, we can review and tweak the call flow features for you.
MetroConnect’s Telephone System would be perfect for your business. Your multiple locations would be able to share the same telephone system with endless combinations. Our progressive telephone system also makes corporate growth a snap with additions or new remote locations easily integrated into the system. Just let us know your particular needs and we will show you how we can accomplish it for you.
Why MetroConnect’s Phone System vs Online Service
When you purchase a telephone system online or from a big box store, you are receiving phones with no initial set up, limited features and minimal customer and technical service. Your new MetroConnect’s telephones will be customized to your company’s needs. MetroConnect feels it is important that your company take advantage of the current technology so we program your multiple features before installation to make your system efficient and effortless for your staff.
We are local. We are here if you need us. Sometimes weather conditions can effect your phone service, land lines and VoIP. We are experiencing the same weather conditions as you and have been proactive in troubleshooting any potential problems.
Our staff is in the business of helping business embrace digital telephone technology. Our technical team members are IT trained and extremely knowledgeable about our hosted systems. We are use to technology equipment requiring updates to work efficiently and securely. Our tech’s are proactive with our phone systems to make sure your system is current and protective.
When purchasing from a Big Box Store – Most employees are very helpful with some knowledge about each product offered in their department but are not trained specifically about Hosted VoIP telephones systems. When you select MetroConnect for your Hosted Phone System provider we are available to answer your questions, recommend, design then program your custom phone features and provide expert technical support. We can comfortable say we are with you from inception and beyond.
VoIP telephone systems provide the same sound clarity as your regular land line. Please call our office and speak to our staff member. Hear for yourself the clarity on our lines. Our office has been on a hosted VoIP Telephone System for the last 14 years. Call us from different phone extensions, devices and locations to test for yourself.
When you decide to have your corporate phone system hosted with MetroConnect, we prepare for all possible scenarios. In addition to having your Voice Messages forward to an individual or multiple email addresses, thus allowing the audio to be heard over your cell phone. MetroConnect programs your system so that if the internet goes down for any reason for an extended period of time, your calls will be forwarded to a pre-selected cell phone number. At MetroConnect, we want to minimize your business’ down time.
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