Business Phone Service Dunedin FL
Are you searching for a business phone service provider near Dunedin? Are you searching for a phone system that delivers superior sound clarity, is cost effective, accessible for growth and portable enough for remote workers? Are you wondering if a Hosted VoIP Phone System and Service is right for your company?
Let us answer those questions for you!
Hosted VoIP Phone Service
Have an existing VoIP Phone System that you like but need a new carrier? Most brands of VoIP telephones, also know as IP Phones will work on MetroConnect’s system. Let’s discuss your current problems, compare our Hosted Phone Service Packages then see how MetroConnect can provide you the service you expect from a phone company.
Phone System Purchase
Prefer to purchase your phone system upfront? MetroConnect can help you decide on the perfect system for your business, equipped with the features you desire plus the technology required to keep it running smoothly. Our cost saving monthly hosting plan will be specifically designed for your phone system and expected call flow.
Cloud 9 Phone Systems Package
MetroConnect’s Cloud 9 Package comes with NO up-front costs. Phones, PoE Switch, Installation, Programing and Training included for the cost of monthly hosting. Our customers are thrilled with the Cloud 9 Package. Perfect for new business just launching or existing small – medium sized business in Dunedin.
MetroConnect Business Telephone Service Dunedin FL
Our VoIP phone system operates in conjunction with your existing network and internet. MetroConnect technicians are trained IT professionals which make them uniquely qualified to program, install your new phone system and provide ongoing phone service. Our technicians live in the same area of Florida as our clients. Our technicians experience the same weather conditions as our clients so they are prepared to stabilize the system under any condition. Another benefit to our system is that a majority of most service calls can be handled remotely, allowing for an immediate fix if necessary.
Unlike most phone service providers, MetroConnect LLC owns their own phone switches. The advantage for our customers is, if there is a system problem our technicians are not waiting for layers of third party suppliers to diagnose the problems on their section of ownership. Our technicians can diagnose and provide a fix allowing our customers to have less down time then other providers.
Dunedin Business Phone Service Questions
Do you have questions about phone systems and which one is right for your company? MetroConnect has complied some frequently asked questions and provided the answers below. If you do not find the answer to your question please contact us, 727-400-3171 or firstname.lastname@example.org we will get you the answer.
You are probably seeing more VOIP CALLER or VOIP come up on your phone’s screen. VoIP Caller meaning?
It is the Caller ID identifying your incoming call as a call made over broadband internet connection instead of the older phone lines. VoIP customers have the option of having their company name or a phone number as their Caller ID associated with their main Business Telephone Number (BTN). If the company has additional phone numbers connected to the business, they can choose not to have Caller ID associated on every number, so VoIP Caller may be displayed.
Vanity Phone Number – Are There Benefits In Having?
Yes! Many companies have come to recognize their vanity phone number as a valuable company asset.
How can your company benefit from a Vanity Phone Number?
- Can increase your business’s visibility by word of mouth advertising.
- Can help build your company’s brand.
- Easy for customers to remember and recall.
- Can be made a part of your company’s advertising plan.
- Tells potential clients at a glance who you are. Example 1-800-FLOWERS.
- Vanity phone numbers provide your company with a professional finish and show your commitment to your product or service.
Remember To Update!
You decided on a vanity phone number. Your purchased it and have had it ported over to your company’s phone service. Now you need to make your vanity number visible to everyone so lets start updating your number!
Here are a few suggestions on where to start:
Phone System Cabling
We recommend Cat 5 or Cat 6 ethernet cable for use in our hosted VoIP Telephone Systems to provide the end user a reliable high quality voice experience. Before we install a system, it is important in the site inspection to determine if the cabling on your premise is compatible with our standard for quality service. Most cabling in offices today is recent and should not pose any issues for quality service.
If it is determined that your office cable does need to be upgraded, you can use the services of MetroConnect or any professional cable installer you choose to upgrade with.
Office phone with call forwarding, when would I use this option?
Good question. When you’re not available to take a call, the last thing anyone wants is voicemail. With our easy-to-use call forwarding feature, you never have to miss an important conversation again! Just select Forward All (see photo for location) soft key and entering either an extension or number for where incoming calls should be forwarded to. When you want to cancel this option, just go back in and select the Cancel option.
For a majority of our systems it is just that easy! Some clients may have requested a different configuration during installation of their phone system – so please contact us if your system doesn’t follow these steps. We will check your system for special configurations and advise you on your custom steps to follow.
At MetroConnect, our office phone with call forwarding is just one of the many features available to our clients. For a list of our standard features, please click here. Our phone system structure gives our tech more flexibility than most systems out there. In our initial conversations with you, tell us how you need your call flow to go, all the features that are important plus special features you would like to see if we can initiate on your system. Once your new system is up and running, we will continue to make adjustments to your feature list. Remember our goal is to provide your company a full featured phone system that provides the perfect operational call flow for your company.
Our clients love the ease of portability MetroConnect offers with their Telephone Systems. We know that our customers, whether they’re in an office or are doing remote work from home, are always looking for a phone system to provide them and their workers with a unified professional appearance. One great feature we offer is remote work integration through Telephony over IP (TIP), which will allow your employees at both locations access to one single centralized telephone system without any additional equipment costs!
We ask that you alert us of any upcoming movement of phones whenever possible. When the times arrives for our clients to work remotely they just bring their office phone to their new location. They then contact a MetroConnect technician to update their 911 information and enable remote use. With a few minor adjustments they are ready for business. Your remote work office can be local, state wide or out of state, anywhere you have secure internet. Tell us what you need and we will make it happen.
It’s no wonder why so many businesses have made us part of their team – you’ll love how affordable we can make things too!
Mobile Workers Can Benefit From Our Phone System
With MetroConnect’s powerful phone system we can also accommodate Mobile Workers too. If you have employees that mostly work on the go instead of working physically at the office, they can be included in the business phone system. An extension would be set up for each mobile worker that calls can be forward to by the receptionist or if setup on the system, your Interactive Auto-Attendant. Interactive Auto Attendant (IVR) is an answering system programmed to your system to direct incoming callers to their destinations using a simple push button menu. The call answered either way would appear to the caller as a normal transfer to recipients extension. They would not know that the call has left the physical office and been sent to the recipients cell phone. If the recipient can not receive the call, the caller can leave a message which will be forwarded to a designated email address for the recipient to view.
For remote work, mobile work or office work, MetroConnect wants to make sure your employees don’t miss that important phone call. Call our office to discuss how MetroConnect can help your telecommunication challenges.
Working in the south, it is always wise to be prepared for dreaded hurricanes and tropical storms. As a business owner, we understand that you need to be prepare so that after the storm you can minimize your down time even if you need to setup temporary office space.
When you initially signed up for service with MetroConnect we asked for an emergency cell phone number just for times like this. If you do not remember who’s cell number was given or would like to make a change, please call the office 727-400-3171. Depending on the severity of the storm and damage to our county, if we determine it will be a couple days with services down, we will forward your main office number to the designated cell phone.
You will also continue to receive your corporate voice messages via email. Your company designated a voice message email recipient at the time of installation. Every time a caller leaves a voice message on your telephone system the recipient receives an email containing an audio version of the message. Knowing your staff’s plans for weathering the storm might make you want to reconsider who the recipient is. Please call our office 727-400-3171 to make any change.
If your business unfortunately does receive damage from the storm, please know that MetroConnect will do our part to help get you up and running as soon as possible. Contact our office to update us on your office recovery as it progresses 727-400-3171 or email us at: email@example.com
During severe storms, MetroConnect posts updates to service alerts on the front page of their website: www.mymetroconnect.com
Yes you can!
MetroConnect configures every phone system system with the voice messages forwarded to a designated email address. If your company requires multiple email recipients, we can do that too. This way when a call comes in and the caller leave a voice message, it gets sent to every recipient’s email address. The email will include the voice recorded message from your caller that you can play back on any device you have your emails set up on.
Local or Toll Free Phone Numbers
Purchase Phone Numbers? Ever wanted to give your business a more personal touch? Phone numbers are the way to go. We have just what you need–unique, identifiable phone numbers that’ll make it easy for customers and clients alike to remember how they can reach out when they want or need something from your company!
Do you want to add phone numbers so your business can distinguish different marketing campaigns, direct departmental lines for additional facilities or provide toll free calling for your customers? We work with clients who need these numbers. Once we acquire them for our client’s use, then activate the number according to their request.
Vanity Number Search
With the help of our experienced specialists, we will search for your ideal vanity number combination. Your Vanity Phone Number is an important part of a well-rounded business plan and can really set you apart from competitors in this field. Call us today to get started!
MetroConnect’s Cloud 9 Program is perfect for companies that want a brand- new full feature business telephone system with No Up Front Fees. Our Cloud 9 Program includes new telephones, POE Switch, Router (if necessary), Installation, Training and Porting of up to two phone numbers. Our technicians evaluate your currently used monthly minutes and suggest an appropriate phone package. Our Cloud 9 package does come with a reasonable contract which can be adjusted as your company grows or with reduction of phones if needed. All this, a new business telephone system custom designed to fit your corporate needs with no up front fees for the cost of your monthly hosting.
*Any cabling required will be quoted and billed separately.
Yes, you certainly can keep your current company’s phone number (s) when you move to our service. When you sign on with MetroConnect’s hosted business phone service we will have you complete a Porting form and provide us with your latest telephone invoice. The Porting form gives permission for all the phone numbers associated with your corporate account to be transferred over to our service. The transfer process can take ten days to a month to complete.
The cost for Telephone Systems and Services varies depending on your needs. MetroConnect offer our customers a few options for their telephone equipment and customize your monthly service charge based on your anticipated usage:
- You may purchase the phones and equipment out right. We then offer different monthly phone service packages to fit your business call volume.
- Sign up for our Cloud 9 Package. This package includes new telephones, POE Switch & Router (if necessary) * for the cost of just monthly service. So No Up Front Fees!
- Keep your existing phones and sign up for our telephone service package based on your normal monthly usage.
*Cabling (if necessary) not included in Cloud 9 Package.
Yes, we certainly can design and program your inbound calls to ring on all phones except specifically designated ones, in your case the patient treatment rooms. In our pre-installation meeting, we will discuss with you the normal flow of your business calls and see where your new phone system can enhance your staffs productiveness. Once your phones are installed and your staff has becomes more familiar with the features, we can review and tweak the call flow features for you.
MetroConnect’s Telephone System would be perfect for your business. Your multiple locations would be able to share the same telephone system with endless combinations. Our progressive telephone system also makes corporate growth a snap with additions or new remote locations easily integrated into the system. Just let us know your particular needs and we will show you how we can accomplish it for you.
Why MetroConnect’s Phone System vs Online Service
When you purchase a telephone system online or from a big box store, you are receiving phones with no initial set up, limited features and minimal customer and technical service. Your new MetroConnect’s telephones will be customized to your company’s needs. MetroConnect feels it is important that your company take advantage of the current technology so we program your multiple features before installation to make your system efficient and effortless for your staff.
We are local. We are here if you need us. Sometimes weather conditions can effect your phone service, land lines and VoIP. We are experiencing the same weather conditions as you and have been proactive in troubleshooting any potential problems.
Our staff is in the business of helping business embrace digital telephone technology. Our technical team members are IT trained and extremely knowledgeable about our hosted systems. We are use to technology equipment requiring updates to work efficiently and securely. Our tech’s are proactive with our phone systems to make sure your system is current and protective.
When purchasing from a Big Box Store – Most employees are very helpful with some knowledge about each product offered in their department but are not trained specifically about Hosted VoIP telephones systems. When you select MetroConnect for your Hosted Phone System provider we are available to answer your questions, recommend, design then program your custom phone features and provide expert technical support. We can comfortable say we are with you from inception and beyond.
VoIP telephone systems provide the same sound clarity as your regular land line. Please call our office and speak to our staff member. Hear for yourself the clarity on our lines. Our office has been on a hosted VoIP Telephone System for the last 14 years. Call us from different phone extensions, devices and locations to test for yourself.
When you decide to have your corporate phone system hosted with MetroConnect, we prepare for all possible scenarios. In addition to having your Voice Messages forward to an individual or multiple email addresses, thus allowing the audio to be heard over your cell phone. MetroConnect programs your system so that if the internet goes down for any reason for an extended period of time, your calls will be forwarded to a pre-selected cell phone number. At MetroConnect, we want to minimize your business’ down time.