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Business Phone Service Tampa FL2021-07-13T15:57:01-04:00

Business Phone Service Tampa FL

Are you searching for a business phone service provider in Tampa?

MetroConnect is a Tampa Bay based company that uses VoIP technologies to provide the best VoIP phone service for businesses. We engage enterprise-level solutions into our hosted phone services and customize them to fit your specific needs, ensuring affordability while providing superior audio clarity so you can focus on running your business and making those important calls!

At MetroConnect we are here to answer your questions about VoIP communications and provide VoIP solutions for your unique office phone service needs. Call us at 727-400-3171 or email us for a no obligation quote on service.

Hosted VoIP Phone Service

Have an existing VoIP Phone System that you like but need a new carrier? Most  brands of VoIP telephones, also know as IP Phones will work on MetroConnect’s system.  Let’s discuss your current problems, compare our Hosted Phone Service Packages then see how MetroConnect can provide you the service you expect from a phone company.

Contact MetroConnect To Learn More >

Phone System Purchase

Prefer to purchase your phone system upfront? MetroConnect can help you decide on the perfect system for your business, equipped with the features you desire plus the technology required to keep it running smoothly. Our cost saving monthly hosting plan will be specifically designed for your phone system and expected call flow.

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Cloud 9 Phone Systems Package

MetroConnect’s Cloud 9 Package comes with NO up-front costs.  Phones, PoE Switch, Installation, Programing and Training included for the cost of monthly hosting. Our customers are thrilled with the Cloud 9 Package.  Perfect for new business just launching or existing  small – medium sized business in Tampa.

Read More About Our Cloud 9 Phone Package >

Our techs provide onsite and remote services to our clients in Tampa.

MetroConnect Business Telephone Service Tampa FL

Our  VoIP phone system operates in conjunction with your existing network and internet.  MetroConnect technicians are trained IT professionals which make them uniquely qualified to program, install your new phone system and provide ongoing phone service.  Our technicians live in the same area of Florida as our clients. Our technicians experience the same weather conditions as our clients so they are prepared to stabilize the system under any condition. Another benefit to our system is that a majority of  most service calls  can be handled remotely, allowing for an immediate fix if necessary.

Unlike most phone service providers, MetroConnect LLC owns their own phone switches.  The advantage for our customers is,  if there is a system problem our technicians are not waiting for layers of third party suppliers to diagnose the problems on their section of ownership.  Our technicians can diagnose and provide a fix allowing our customers to have less down time then other providers.

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    Tampa Business Phone Service Questions

    Do you have questions about phone systems and which one is right for your company?  MetroConnect has complied some frequently asked questions and provided the answers below.  If you do not find the answer to your question please contact us, 727-400-3171 or sales@mymetroconnect.com we will get you the answer.

    Florida Hurricane Season – What Happens To My Business Phone Calls?2021-04-26T14:31:45-04:00
    Don't let your business be down because of the storms.

    Working in the south, it is always wise to be prepared for dreaded hurricanes and tropical storms.  As a business owner, we understand that you need to be prepare so that after the storm you can minimize your down time even if you need to setup temporary office space.

    When you initially signed up for service with MetroConnect we asked for an emergency cell phone number just for times like this.  If you do not remember who’s cell number was given or would like to make a change,  please call the office 727-400-3171.  Depending on the severity of the storm and damage to our county, if we determine it will be a couple days with services down, we will forward your main office number to the designated cell phone.

    You will also continue to receive your corporate voice messages via email.  Your company designated a voice message email recipient at the time of installation.  Every time a caller leaves a voice message on your telephone system the recipient receives an email containing an audio version of the message.  Knowing your staff’s plans for weathering the storm might make you want to reconsider who the recipient is.  Please call our office 727-400-3171 to make any change.

    If your business unfortunately does receive damage from the storm, please know that MetroConnect will do our part to help get you up and running as soon as possible.  Contact our office to update us on your office recovery as it progresses 727-400-3171 or email us at:  support@mymetroconnect.com

    During severe storms, MetroConnect posts updates to service alerts on the front page of their website:  www.mymetroconnect.com

    Will I be able to retrieve my office voice messages when closed?2020-07-08T13:03:15-04:00

    Yes you can!

    MetroConnect configures every phone system system with the voice messages forwarded to a designated email address. If your company requires multiple email recipients, we can do that too. This way when a call comes in and the caller leave a voice message, it gets sent to every recipient’s email address. The email will include the voice recorded message from your caller that you can play back on any device you have your emails set up on.

    Phone numbers or vanity number?2021-07-30T12:31:29-04:00

    Local or Toll Free Phone Numbers

    Purchase Phone Numbers? Ever wanted to give your business a more personal touch? Phone numbers are the way to go. We have just what you need–unique, identifiable phone numbers that’ll make it easy for customers and clients alike to remember how they can reach out when they want or need something from your company!

    Do you want to add phone numbers so your business can distinguish different marketing campaigns, direct departmental lines for additional facilities or provide toll free calling for your customers? We work with clients who need these numbers. Once we acquire them for our client’s use, then activate the number according to their request.

    Vanity Number Search

    With the help of our experienced specialists, we will search for your ideal vanity number combination. Your Vanity Phone Number is an important part of a well-rounded business plan and can really set you apart from competitors in this field. Call us today to get started!

    Can we keep our company’s phone number if we switch to your service?2021-04-26T14:37:28-04:00

    Yes, you certainly can keep your  current company’s phone number (s) when you move to our service.  When you sign on with MetroConnect’s hosted business phone service we will have you complete a Porting form and provide us with your latest telephone invoice. The Porting form gives permission for all the phone numbers associated with your corporate account to be transferred over to our service.  The transfer  process can take ten days to a month to complete.

    What is the cost of a business phone system?2021-07-20T22:47:22-04:00

    The cost for Telephone Systems and Services varies depending on your needs. MetroConnect offer our customers a few options for their telephone equipment and customize your monthly service charge based on your anticipated usage:

    1. You may purchase the phones and equipment out right. We then offer different monthly phone service packages to fit your business call volume.
    2. Sign up for our Cloud 9 Package. This package includes new telephones, POE Switch & Router (if necessary) * for the cost of just monthly service. So No Up Front Fees!
    3. Keep your existing phones and sign up for our telephone service package based on your normal monthly usage.

    We would be more than happy to discuss any of the above options with you and supply pricing base on your corporate needs. Call our office at: 727-400-3171 or email us with your questions.

    *Cabling (if necessary) not included in Cloud 9 Package.

    Our company has multiple locations, would we be able to use your telephone system?2020-07-21T16:05:38-04:00

    MetroConnect’s Telephone System would be perfect for your business. Your multiple locations would be able to share the same telephone system with endless combinations.  Our progressive telephone system also makes corporate growth a snap with additions or new remote locations easily integrated into the system.  Just let us know your particular needs and we will show you how we can accomplish it for you.

    I have heard that VoIP telephone systems’ sound is not as clear as a land line is that true?2020-07-08T12:55:14-04:00

     VoIP telephone systems provide the same sound clarity as your regular land line.  Please call our office and speak to our staff member.   Hear for yourself the clarity on our lines.  Our office  has been on a hosted VoIP Telephone System for the last 14 years. Call us from different phone extensions, devices and locations to test for yourself.

    Proudly Serving Customers In

    MetroConnect, LLC

    1079 Cephas Road,
    Clearwater, FL 33765

    Phone: 727-400-3171

    Web: mymetroconnect.com

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