Business Phone Service Tampa FL
Are You Searching For A Business Phone Service Provider In Tampa?
MetroConnect, a Tampa Bay-based business VoIP phone service provider offers a variety of hosted VoIP phone services that are tailored to your specific needs! We engage enterprise-level VoIP solutions and use high-end hardware to provide you with exceptional clarity, and affordability alongside excellent customer service.
With MetroConnect, you can take advantage of all the benefits that business VoIP services have to offer, including call forwarding, conference calling, auto attendant, and much more. And best of all, we offer our services at competitive prices that are sure to fit your budget.
What kind of Phone Service Solution Do You Need For Your Business?
Whether you’re just starting a business or looking to upgrade your current phone system, choosing the right phone solution for your needs can be a daunting task. Telephone service is a very important aspect of any business. It is the most common form of interaction between a company and its consumers. The ideal phone system should have a range of capabilities and services that may be customized to your company’s specific needs.
When choosing a business phone system, it is important to consider the following factors:
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- The type of business phone service that you need (VoIP, Analog or Digital). Voice over IP, or VoIP, is a type of business phone service that uses the internet to transmit calls and messages. It is also recognized by the FCC as the emerging telephone communications technology, replace the POTS (plain old telephone service), traditional phone system or legacy phone systems. Companies are finding VoIP particularly useful, user friendly and cost efficient for business especially those that have multiple locations or remote employees.
- If you are located in Tampa, FL or another area with high traffic congestion, you may benefit from a business phone system with hosted VoIP. This type of service utilizes special hardware and software to optimize call quality and minimize latency, so your calls always go through clearly and efficiently.
- A business phone system should be scalable, allowing you to easily add or remove users as your business needs change over time. Want to add portability too? What if you need the flexibility to set up a staff member for remote work, the system is capable of this.
- Call Flow: you need a phone service provider that will customize your business’ call routing making your call flow unique to your business. This will help ensure that your business is getting the most out of its communications and can give you a competitive advantage in your industry.
- If a problem should arise with phones, connection or service consider the benefits of having a local company such as MetroConnect. which owns its owns and maintains their own switches. This can reduce your down time if a problem arises.
- What is the price you are willing to pay for a new business phone system and monthly hosting?
- There a many VoIP service providers scattered over the internet but what is their reputation?
Business Phone Services That Benefit Your Business
Business Telephone Service Tampa FL – What We have to Offer
MetroConnect’s VoIP phone service allows you to keep your existing network and high-speed internet connection while still enjoying the benefits of a new, state-of-the-art communications platform. Our technicians are trained IT pros who will program and install our phone systems for optimal performance, with minimal downtime. Our staff is local so if there is ever an issue, resolution happens right away without having any interruption on service which means happier customers.
Unlimited Incoming Calls
VoIP technology includes unlimited incoming calls. Gone are the days of busy signals and multiple roll over phone lines. VoIP technology ensures that you will never miss a call again. Whether your staff is on another call or not, the virtual assistant will always be there to pick up and route potential or existing clients to the correct department for further assistance.
Our Phone Systems Are Scalable and Portable
If you are a small to medium-sized business in Tampa Bay that needs phone service, MetroConnect is the perfect solution for you. Our systems are custom designed specifically for your company. We can easily incorporate multiple office locations and include remote workers to be under the corporate headquarters’ telephone system. As your company grows, our systems are easily expandable, adding new phones, features, business phone numbers and locations.
Enterprise Level IP Phones
Our enterprise level VoIP phones, you can expect crystal-clear call quality, seamless integration with your existing infrastructure, and a wealth of advanced features that make managing your communications simple and efficient.
VoIP IP phones are designed with the business user in mind, providing users with a reliable and easy-to-use interface that makes it simple to conduct business over voice call. From automated attendant menus and customizable call routing to advanced conferencing options and voicemail management, our VoIP phones give you the tools you need to stay productive and connected.
MetroConnect Owns Their Switches
As a business VoIP service provider, MetroConnect owns and operates its switches. This means that your phone calls are routed through our equipment, which we maintain and upgrade regularly. This provides several advantages for our customers, including:
– Improved call quality, since we can control the environment in which the calls are made.
– Increased security, as we can monitor and protect our switches against unauthorized access.
– If there’s a problem in one of the sections, technicians from MetroConnect can diagnose it and provide you with an immediate fix-allowing your business to operate with minimal downtime unlike third party providers who do not have access to switches and the data center they are located in. Third party providers stand in line for service.
– We’re based in Tampa Bay, you can be sure that our phone service will be tailored to meet the specific needs of businesses in the area.
MetroConnect is a Tampa Bay area business
Located in Tampa Bay, when you call our office our technicians and staff are ready to help your company on-site or remotely depending on the situation. We are aware of local issues that could cause phone connection or quality issues. With the continuous monitoring of our systems, most times we have made adjustments before the customer is even aware of a problem. We are also alerted to third party broadband internet connection issues in our area so our technicians can advise corrected steps to take to get your office up and working faster.
MetroConnect Provides Affordable Pricing
At MetroConnect, we offer a wide range of business phone systems, services and solutions that are both affordable and high-quality. Our VoIP technology offers great call clarity and reliability, all at an affordable price. Whether you’re looking for a simple business phone service or a more advanced solution, we have the right solution for you to choose between:
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- Our Cloud 9 Package with No Up-Front Costs: Includes Enterprise IP Phones, Equipment, Programing, Installation and Training. (Cabling not included)
- Out Right Purchase: Enterprise IP Phones, Equipment, Installation, Cabling, Programing. (Phone System Training included)
- Monthly Hosting Phone Service – Based on number of phones, phone lines, estimated minutes used. Competitive pricing.
Before You Decide, Let’s Talk
To help serve you better, we would like to know what your company expects from a new telephone system and service. We also want to know what you like about your existing service and things you do not like. We are ready to provide your business a no obligation quote that includes the option of Out Right Purchase or our Popular Cloud 9 Package to choose from.
As your business grows, your business communications need to keep pace. A business VoIP solution can give you the flexibility and advanced features you need to stay ahead of the competition.
Whether you’re looking for new phone service, ready to upgrade your existing or are simply curious about what MetroConnect LLC has to offer, don’t hesitate to give us a call today! We’ll be more than happy to answer any questions you may have.
Hosted VoIP Phone Service
Have an existing VoIP Phone System that you like but need a new carrier? Most brands of VoIP telephones, also know as IP Phones will work on MetroConnect’s system. Let’s discuss your current problems, compare our Hosted Phone Service Packages then see how MetroConnect can provide you the service you expect from a phone company.
Phone System Purchase
Prefer to purchase your phone system upfront? MetroConnect can help you decide on the perfect system for your business, equipped with the features you desire plus the technology required to keep it running smoothly. Our cost saving monthly hosting plan will be specifically designed for your phone system and expected call flow.
Cloud 9 Phone Systems Package
MetroConnect’s Cloud 9 Package comes with NO up-front costs. Phones, PoE Switch, Installation, Programing and Training included for the cost of monthly hosting. Our customers are thrilled with the Cloud 9 Package. Perfect for new business just launching or existing small – medium sized business in Tampa.
Tampa Business Phone Service Questions
Do you have questions about phone systems and which one is right for your company? MetroConnect has complied some frequently asked questions and provided the answers below. If you do not find the answer to your question please contact us, 727-400-3171 or sales@mymetroconnect.com we will get you the answer.
Vanity Phone Number – Are There Benefits In Having?
Yes! Many companies have come to recognize their vanity phone number as a valuable company asset.
How can your company benefit from a Vanity Phone Number?
- Can increase your business’s visibility by word of mouth advertising.
- Can help build your company’s brand.
- Easy for customers to remember and recall.
- Can be made a part of your company’s advertising plan.
- Tells potential clients at a glance who you are. Example 1-800-FLOWERS.
- Vanity phone numbers provide your company with a professional finish and show your commitment to your product or service.
Remember To Update!
You decided on a vanity phone number. Your purchased it and have had it ported over to your company’s phone service. Now you need to make your vanity number visible to everyone so lets start updating your number!
Here are a few suggestions on where to start:
Website Contact Page
Website Heading
Website Footer
Social Media Accounts
Email Accounts
Community/Membership Association
Chamber Of Commerce
Networking Group
Google My Business
Google My Business
Bing For Business
Online Listings & Links
Advertising Digital or Print
Promotional Giveaway Items
Signage
Business Location
Vehicles
Advertising
All Printed Material
Business Cards- Printed or Electronic
Letterhead & Envelopes
Brochures
Invoices / Credit Memo’s
Labels
Checks
Working in the south, it is always wise to be prepared for dreaded hurricanes and tropical storms. As a business owner, we understand that you need to be prepare so that after the storm you can minimize your down time even if you need to setup temporary office space.
When you initially signed up for service with MetroConnect we asked for an emergency cell phone number just for times like this. If you do not remember who’s cell number was given or would like to make a change, please call the office 727-400-3171. Depending on the severity of the storm and damage to our county, if we determine it will be a couple days with services down, we will forward your main office number to the designated cell phone.
You will also continue to receive your corporate voice messages via email. Your company designated a voice message email recipient at the time of installation. Every time a caller leaves a voice message on your telephone system the recipient receives an email containing an audio version of the message. Knowing your staff’s plans for weathering the storm might make you want to reconsider who the recipient is. Please call our office 727-400-3171 to make any change.
If your business unfortunately does receive damage from the storm, please know that MetroConnect will do our part to help get you up and running as soon as possible. Contact our office to update us on your office recovery as it progresses 727-400-3171 or email us at: support@mymetroconnect.com
During severe storms, MetroConnect posts updates to service alerts on the front page of their website: www.mymetroconnect.com
Yes you can!
MetroConnect configures every phone system system with the voice messages forwarded to a designated email address. If your company requires multiple email recipients, we can do that too. This way when a call comes in and the caller leave a voice message, it gets sent to every recipient’s email address. The email will include the voice recorded message from your caller that you can play back on any device you have your emails set up on.
Local or Toll Free Phone Numbers
Purchase Phone Numbers? Ever wanted to give your business a more personal touch? Phone numbers are the way to go. We have just what you need–unique, identifiable phone numbers that’ll make it easy for customers and clients alike to remember how they can reach out when they want or need something from your company!
Do you want to add phone numbers so your business can distinguish different marketing campaigns, direct departmental lines for additional facilities or provide toll free calling for your customers? We work with clients who need these numbers. Once we acquire them for our client’s use, then activate the number according to their request.
Vanity Number Search
With the help of our experienced specialists, we will search for your ideal vanity number combination. Your Vanity Phone Number is an important part of a well-rounded business plan and can really set you apart from competitors in this field. Call us today to get started!
Can we keep our business phone numbers if we switch service?
Yes, most service providers offer a feature called “number portability” which allows you to keep your existing business phone numbers (DID’s) when you switch to their service. This ensures minimal disruption to your business operations. However, it is always best to confirm with the service provider beforehand.
Furthermore, some service providers may charge a fee for number portability, so it is important to discuss this with them before making the switch.
To successfully transfer your business phone numbers, you will be asked by the new carrier to provide proof that you are the authorized owner of the numbers. This can be in the form of a bill or account statement from your current service provider. You will probably be asked to sign a Letter of Authorization (LOA) to give authority to your new carrier to transfer the business phone numbers.
Toll Free Business Phone Numbers
If your company has a Toll Free Number that you want transferred you will be asked to sign a Toll-Free Letter Of Authorization and provide the account invoice that includes the toll-free phone number.
Moreover, it is important to note that number portability may take some time to complete, usually around 7-14 business days. Depending on the situation with your current provider during the transfer time, if necessary your new carrier may be able to forward your numbers temporarily to prevent any service downtime for your company.
Multiple Business Phone Numbers
Before you start the porting process you might want to consider if you need all the phone numbers associated with your company. With the older legacy systems companies were required to have rollover lines. This allowed for multiple calls to come into a business at one time and be rolled to the next available line to be answered. With VoIP you have unlimited incoming lines. If staff members are not available to help answer calls your automatic IVR will route the calls to the correct person or department.
The cost for Telephone Systems and Services varies depending on your needs. MetroConnect offer our customers a few options for their telephone equipment and customize your monthly service charge based on your anticipated usage:
- You may purchase the phones and equipment out right. We then offer different monthly phone service packages to fit your business call volume.
- Sign up for our Cloud 9 Package. This package includes new telephones, POE Switch & Router (if necessary) * for the cost of just monthly service. So No Up Front Fees!
- Keep your existing phones and sign up for our telephone service package based on your normal monthly usage.
We would be more than happy to discuss any of the above options with you and supply pricing base on your corporate needs. Call our office at: 727-400-3171 or email us with your questions.
*Cabling (if necessary) not included in Cloud 9 Package.
MetroConnect’s Telephone System would be perfect for your business. Your multiple locations would be able to share the same telephone system with endless combinations. Our progressive telephone system also makes corporate growth a snap with additions or new remote locations easily integrated into the system. Just let us know your particular needs and we will show you how we can accomplish it for you.
VoIP telephone systems provide the same sound clarity as your regular land line. Please call our office and speak to our staff member. Hear for yourself the clarity on our lines. Our office has been on a hosted VoIP Telephone System for the last 14 years. Call us from different phone extensions, devices and locations to test for yourself.
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